Why we use Crowdcast instead of Zoom for live trainings.
When we started offering live trainings we'd assumed—like most everyone these days—that these trainings would be over Zoom.
However, when I started digging into the features of Zoom, it felt fussy. Now, I know that's a vague term, but I would have had to:
Upgrade to a webinar plan (+$40/mo on top of my $15)
All speakers would've needed to download Zoom's software
Figure out a way to manage questions vs chat "noise"
I realize this sounds simple, but there are so many moving parts to live trainings. If you've participated in one, you've probably seen a bit of it, but if you've ever hosted one you know. We have to have two, preferably three, team members on our trainings just to avoid any glitches. So, the more any technology can eliminate variables, the better for us.
I tested several apps for live trainings, including Podia's built in webinars (you can use YouTube or Zoom with that integration—and it is a great option for standalone trainings), but they all just felt awkward. There were too many logins and links and general futzing that had to happen, and we couldn't let tech hold us back.
In my research I stumbled upon Crowdcast, and I liked what I saw. It seemed... simple.
I threw out the question to my designers' Facebook group and a number of people noted that they'd taken part in workshops hosted on Crowdcast and they used words like "easy" and "simple" and "high quality." Obviously my interest was piqued.
I demoed Crowdcast and everything just worked!
Some things we love about Crowdcast:
Q&A was a standalone functionality
Participants could chat with each other without crowding the Q&A
It was stupid-simple to invite a member on screen to discuss their questions
We can add calls to action if we add free live trainings, which means upsells are simple
We could create hidden or password protected workshops easily
The greenroom functionality is the bomb dot com! We chat for 10-15 minutes before our workshops and make sure out cameras and mics work and we have a game plan
No downloads! Everything is browser-based and I truly believe that's simpler for everyone
The price—it starts at $29, which psychologically is much less painful than Zoom's $55 total for webinar functionality
HD video replays are available very very quickly, so we can put those up with little delay—and it makes it easy to edit and offer our live trainings for sale too.
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